Privacy Policy

This is the Privacy Policy (“Privacy Policy”) of In Gaia's Hands. This Privacy Policy explains how we collect, use and store the information we obtain from or about you when you purchase our Products (“Products”) and use our website, (“Website”). This Privacy Policy is not a contract and does not create any legal rights or obligations. By using Products or the Website, you accept the Privacy Policy and you expressly consent to our collection, storage, use and disclosure of your information as described in this Privacy Policy. For additional policies related to your Products and the Website, please visit

What personal information do we collect from the people that visit our website?

Through the Website, we collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as your IP address, device ID, anonymous usage data, credit card information, general demographic information we may collect, preferences you submit and preferences that are generated based on the data you submit. Personal Information includes information that can be linked to a specific individual, such as a name, address, phone number, payment information, email address, login information for third party sites and other information which you submit to us through the Website.

When do we collect information?

When you purchase a product on our website, we will ask you to provide us certain information, including but not limited to, your name, date of birth and email address. When you use the Website, we will collect information about the Products you purchase and all other information you input into the Website to purchase Products.

Information Collected from Your Device

When you use the Website, we may collect your mobile device’s unique device identifier (“UDID”).

Do we use "cookies"?

We may automatically collect information using “cookies,” or other similar technology. Cookies are small data files that may have unique identifiers and reside, among other places, on your computer or mobile device, in emails and on the Website. Among other things, cookies help us improve your Website experience. We use cookies to see which areas and features of the Website are popular and to count visits to the Website. We may access information contained in cookies placed on your device by a third party platform as permitted by the terms of your agreement and privacy settings with such third party platform. We may share this information with the third party platform for its use as permitted by the terms of your agreement and privacy settings with such third party platform.

How do we use and share your information?

Personal Information
Personal Information you provide to us is used to help us communicate with you and to provide you with support with Products and the Website. For example, we use Personal Information to: (1) register and service your Account, (2) solicit feedback and respond to your questions, (3) provide technical support, and (4) inform you about product or promotional offers.

Non-Personal Information
We use Non-Personal Information to help us improve Products and the Website to customize the user experience. We also may aggregate Non-Personal Information in order to track trends and analyze use patterns on the Website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion (including aggregated and/or anonymized information about our users and their use of Products and the Website). We do not use or respond to “do not track” signals that may be sent from your mobile device.

Mergers, Acquisitions and Similar Business Transactions
In the event we undergo a business transaction such as a merger with or acquisition by another company, or sale of all or a portion of our assets, or in the event of our bankruptcy or insolvency, your Personal Information, as well as Non-Personal Information, may be among the assets transferred to a third party. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in the then in effect Privacy Policy.

Sharing Information with the Government or as Otherwise Required by Law
in Gaia's Hands cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose your information as listed above, if we have a good faith belief that it is reasonably necessary to: (1) satisfy any applicable law, regulation, legal process or enforceable governmental request; (2) enforce our Purchase Terms, including, but not limited to, investigation of potential violations thereof; (3) detect, prevent, or otherwise address fraud, security or technical issues; or (4) protect against harm to the rights, property or safety of In Gaia's Hands, its users or the public as required or permitted by law.

Data Retention
We may store information you provide us, or information that is generated or collected automatically, for as long as is necessary to provide customer support or you may opt to have your information destroyed.

Opting Out

If you would prefer not to receive product or promotional offers from us via email, you can use the unsubscribe links contained in our email messages.

Data Security and our service providers implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction of Non-Personal Information and Personal Information. We utilize appropriate physical, technical and managerial safeguards designed to protect the information we collect from or about our users. In Gaia's Hands physical infrastructure is hosted and managed within Godaddy.

Privacy Policy Changes

We may occasionally update this Privacy Policy. When we do update this Privacy Policy, we will also revise the “Last Updated” date at the top of the Privacy Policy. If we make changes to this Privacy Policy that, in our discretion, we consider significant, we will post the updated Privacy Policy on the Website and we may also send e-mails to our users who have purchased a product containing a link to the revised Privacy Policy. Please review this Privacy Policy periodically to stay informed about how we are protecting the Personal Information we collect. If you continue to use Products, or the Website after we post an update to this Privacy Policy, you indicate your acceptance of the updated Privacy Policy.

Contacting Us

If you wish to access, delete or correct your information, please send us an email to If you have any questions regarding this Privacy Policy or the practices of the Products or the Website please contact us by sending an email to If you have any questions on purchase terms, products, or website, please contact